- Contact Us
- Find Nearest Branch
Security Center
FAB Security Center
Your Security is Our Priority
First Atlantic Bank's top priority is to ensure the safety and confidentiality of your personal information, and we take all necessary precautions to achieve this goal. As technology advances, so do the risks of cybercrime. Protecting your devices and personal information requires ongoing attention and diligence.
Take note of these simple security tips to help protect your personal and business accounts.
Security Guidelines
ATM Security
Be Mindful of Surroundings
If the machine is tampered with, poorly lit or in a secluded/quiet area, use another ATM.
Never Share Your PIN
Do not share your full card PAN and ATM Card Pin with anyone, including bank staff.
Report Immediately
If your card is lost or stolen, call Contact Centre on +233 (30) 2679253 to report it and cancel your card.
Card Security
Protect Your Cards
- Protect your ATM Card and Personal Identification Number (PIN)
- Do not keep any written copy of your PIN with your card
- When selecting a Card PIN, do not choose numbers that can be easily identified
- Do not disclose your PIN to anyone including Bank staff
- Do not use your card to make purchases online on websites that are not secured
- Enroll for Verified by Visa (VbyV) or MasterCard 3D Secure (3DS)
- FAB will never send you an e-mail asking for confidential information
- Always cover the ATM keypad when entering your PIN
Online Security
Online Banking Security
Business Continuity
FAB Business Continuity Policy
First Atlantic Bank (FAB) Ghana Limited is committed to ensuring the security and resilience of its business in the face of unwanted events, business disruptions or disasters and has implemented a Business Continuity Management System (BCMS) that is compliant with the applicable requirements of ISO 22301:2019.
The overall objective of the Business Continuity Management System (BCMS) is to fully and reliably ensure continued banking operations and associated services in a manner that maintains adequate standards of Confidentiality, Integrity and Availability.
Protect Staff & Assets
Protect all staff, customers, critical services and assets when a disruption to business operations occurs.
100% Recovery
Ensure that 100% of critical business processes and services are recovered within the established organisational thresholds.
Information Security
FAB Information Security Policy
Privacy Policy
Your Privacy Matters
At First Atlantic Bank, and our affiliates and subsidiaries, our number one priority is our relationship with you. We value the faith you have shown in entrusting us with your financial affairs, and we are committed to protecting any personal information we maintain about you.
Establishing an effective Privacy Policy, designed to protect your information and provide you with choices on how you would like your information managed, is an important part of our relationship with you.